What Kent Homeowners Say About Servo Garage Doors Kent
We don’t ask for reviews. We ask for permission to do the job the way Marcus Deller set it up in 2015: a written price before any work starts, a photo record when it’s done, and a warranty that’s actually enforceable. The reviews below come from Kent homeowners who called us for garage door repair, installation, or emergency service and then decided to tell someone else what happened. That’s the whole system. Do the work right, document everything, and the reputation builds itself without a single countdown timer.
Recent Reviews
“The torsion spring snapped at 6:40 on a Tuesday morning, and my truck was stuck in the garage. Called Servo at 6:55. The technician had the spring measured and the price written down before he touched anything. 0.225-inch wire diameter, 27 inches long. He showed me the break point on the old spring and the spec on the new one. Door was open by 9:00 a.m.”
Steve M. – East Hill, Kent
“We’d been living with a Chamberlain opener that would reverse halfway down for about four months. The logic board was misreading the force setting, so it thought it was hitting something. The technician explained that before quoting it, then showed me the failed board in the photo record after. New board installed, limit switches reset, door closes squarely every time now.”
Dustin Q. – Scenic Hill, Kent
“Had a Genie opener from 2008 that finally gave out. Servo quoted a LiftMaster 8160 with new rail, new sensors, new wall console, and haul-away of the old unit. The price was on paper before they started, and it matched the invoice exactly. No surprises, no ‘well, we found this.’ The scope sheet had it all listed. That’s why we called them, actually, after reading about Clause 1.”
Tara S. – Lake Meridian, Kent
“The cable on our Clopay door frayed and snapped while the door was halfway up. Scared the daylights out of us. Servo had a technician out same day. He checked the drum, the cable path, and the door balance before quoting anything. Replaced both cables as a matter of practice, not just the broken one, because the other side was equally worn. The before photo showed exactly what he meant.”
Ryan B. – West Hill, Kent
“Our garage door opener remote stopped working, and I assumed it was the remote. Servo’s technician tested the signal with a diagnostic tool and found the receiver logic board on the ceiling unit had failed, not the handheld. New circuit board, reprogrammed both remotes, and he documented the whole thing in the photo record. The failed part was in the picture before any quote. That sold me.”
Steve M. – Panther Lake, Kent
“Needed a completely new door after a moving truck clipped ours at an angle. Wayne Dalton door plus a LiftMaster opener, full removal and reinstall. Servo measured on a Wednesday, had the written scope and price to us Thursday, and installed the following Monday. The crew left zero packaging in the driveway and handed me a printed warranty on the way out. The photo record was already in my email.”
Tara S. – Benson Hill, Kent
Why Customers Trust Us
The reviews above share a pattern, and it’s not accidental. Every one of them mentions the written price before work starts. That’s Clause 1 of The Haven Standard, and it’s the reason we don’t say “call for a quote.” We say “here’s the price, on paper, before anything gets touched.” The second pattern is the photo record. Clause 4 is the reason our technicians photograph the failed part before quoting a replacement. You see the break, the wear, the failed board. You don’t take our word for it. And the third is the 365-Day Done Right Promise. If a repair we make doesn’t hold, we make it right. Not a handshake, a terms page. Marcus Deller put that standard in place in 2015, and 18,000-plus doors later, it’s still how every truck rolls in Kent. If your garage door is acting up, call (425) 906-3489 and get a named technician, a flat price, and a documented record when it’s done.
Written by Marcus Deller, Owner at Servo Garage Doors Kent, serving Kent since 2015.